Terms & Conditions
Terms & Conditions
Welcome to ScentIQ. By using our website, products, or services, you agree to the terms outlined below. Please read them carefully.
1. Introduction
Welcome to ScentIQ. We value your trust, and protecting your privacy is important to us. These Terms & Conditions outline how we operate our website and how your personal information is collected, used, and safeguarded.
By accessing or using our site, you agree to these terms.
2. Information We Collect
Personal Information
We may collect personal details you provide directly, including:
- Name
- Email address
- Shipping and billing details
- Payment information
- Details provided when creating an account or subscribing to our newsletter
Usage Data
We automatically collect information about how you interact with our website, including:
- IP address
- Browser type
- Pages viewed
- Time and date of visits
- Device information
- On-site activity and navigation behaviour
3. How We Use Your Information
We use your information to enhance your experience with ScentIQ. This includes:
- Processing orders and sending order confirmations
- Communicating about your purchases, account, or service updates
- Improving our website, product offerings, and customer experience
- Sending marketing emails or promotions if you have opted in
- Personalising your browsing and shopping experience
4. Sharing Your Information
We respect your privacy—your information is never sold or rented.
However, we may share your information with:
- Trusted service providers who help operate our website, process payments, and fulfil orders
- Customer review platforms (e.g., third-party review services) to collect feedback on our products and service
- Legal authorities, if required to comply with the law or to protect our rights, customers, or property
We only share the minimum information necessary for each purpose.
5. Cookies & Tracking Technologies
ScentIQ uses cookies and similar technologies to provide a smoother, more personalised experience.
Cookies help us:
- Remember your preferences
- Improve site functionality
- Analyse website traffic
- Deliver more relevant content and offers
You may adjust your cookie preferences through your browser settings at any time.
6. Data Security
We take your privacy seriously. ScentIQ uses industry-standard security measures to protect your personal data from unauthorised access, misuse, or disclosure.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing the data we hold about you
- Requesting corrections
- Requesting deletion of your data (where legally applicable)
- Opting out of marketing communications
To request changes, simply contact us.
8. Changes to These Terms
From time to time, we may update our Terms & Conditions or Privacy Policy. Any updates will be posted on this page with the revised date. Continued use of the website constitutes acceptance of the updated terms.
9. Contact Us
If you have any questions about these Terms & Conditions or our privacy practices, please email: